Privacy Policy

Purpose

The purpose of this policy is to set out the basis on which Deeplas manage personal data and adhere to the principles relating to processing any such data as set out in General Data Protection Regulation (GDPR).

Policy

This website is owned and operated by Deeplas, which is a trading name of Eurocell Building Plastics Ltd, registered in England and Wales No. 3071407 , of High View Road, Alfreton, Derbyshire DE55 2DT ("we", "us", "our" or "Deeplas") and we are a "data controller" for the purposes of the EU General Data Protection Regulation 2016/679 (GDPR). This means that we are responsible for, and control the processing of, your personal information. Eurocell Group Limited, its subsidiaries and all Eurocell Group companies are committed to protecting and respecting your data and your privacy.

This Privacy Policy (“Policy”) (together with our Cookies Notice, Data Protection Policy, Terms of Use, Trading Terms and any other documents referred to within them) sets out the basis on which any Personal Data we collect from you, or that you provide to us, or will be processed by us and the purpose for our collection of it. Please read the following carefully to understand our practices regarding your Personal Data and how we will treat it.

Your Personal Data - how and why do we collect it?

We may collect and process the following Personal Data about you:

Details supplied from enquiries, quotations and sales whether made by phone, email, social media, our websites, post or in person
Details you have provided to us to allow customer or supplier transactions and business relationships
Details you have provided to us to allow a non-transactional business activity to be conducted
Details you have provided to us as part of a job application or student placement application
Details you have provided to us as part of consenting to opt into our marketing communications
Details you have provided as part of being an investor
Details you have provided as part of being an employee

We may also collect Personal Data and other information about you in other ways, for example:

If you are a customer of one of our clients, and we are undertaking a business activity that involves you i.e. we are creating a technical design for your construction project
Indirectly, through one of our employees, your colleagues, a client or a third party
From publicly available sources, for example Companies House, trade media
From financial parties, for example credit check providers, and Consumer Finance Providers

How we use your Personal Data

The way we process your Personal Data varies depending on our relationship with you. These may include:

Processing and fulfilling a business service or transaction
Keeping a record of the business service, transaction, or other related customer service support activity
Administering customer and supplier records for transactional purposes
Keeping records of your subscriptions, registrations, queries, complaints, and deliveries
Keeping records of face-to-face appointments, with outcomes
Verifying your identity through credit checks
Verifying your identity through an automated double-opt in process
Communicating for business or service reasons by mobile (SMS), telephone, email, fax or post (non-marketing communications)
Communicating marketing messages to you, based on lawful consent where appropriate, by mobile (SMS), telephone, email, fax or post
Keeping a record of any withdrawn consent to receive marketing communications from us
For market research
Activity to meet our legal, regulatory, and contractual obligations arising from our relationship with you
To administer services provided through our websites
To verify or enforce compliance with this Privacy Policy and applicable laws
To inform you of legal or contractual changes that may affect you
For recruitment purposes, if necessary

Disclosure of your Personal Data

We will only disclose your Personal Data to another person or organisation where we:

Are required to disclose the information to comply with the law or the requirements of a regulatory authority
Transfer your data between Eurocell Group companies
Transfer your data as part of a re-organisation of our business or a sale of all or part of our business to a third party, in which case your data might form part of the assets to be transferred
Share the information with third party contractors to provide a product or service you have requested
Send the information to persons or organisations who conduct legal services on our behalf
Share your data with third party contractors to undertake marketing activities on our behalf

Our legal basis for using your Personal Data

Our use of your Personal Data as outlined above is subject to different legal basis for processing, including:

Compliance with our legal and regulatory responsibilities
The purposes of fulfilling any contract we enter with you, such as carrying out a service request or transaction
Pursuing our legitimate interests, such as administering our business and websites; managing our relationship with you; delivering relevant advertisements and website content to you; and making suggestions and recommendations about products and services that you might be interested in
Where we have obtained your consent

Our principles for using your data for marketing

We may use your Personal Data to provide you with details about our products and services, and also products and services from our partners and other relevant third parties.

We may send you marketing messages by post, email, telephone, or SMS. We shall ask for your opt-in consent to do this, where appropriate. You may opt-out from receiving marketing messages from us by using the unsubscribe links in the emails we send, or by contacting our marketing response team via email to [email protected]

If you ask us not to send you marketing, it may take us a short period of time to update our systems and records to reflect your request, during which time you may continue to receive marketing messages. Even if you tell us not to send you marketing messages, we'll continue to use your contact details to provide you with important information, such as changes to your terms and conditions or if we need to tell you something to comply with our regulatory obligations.

Recruitment

It may be necessary to for us to obtain data from prospective employees, in-order to monitor and evaluate our recruitment practices and ensure they remain legally compliant with equal opportunity legislation. Mechanisms for data collection may include on and off-line. Personal Data we may collect as part of our recruitment and graduate programmes might include:

Name
Title
Education history
Contact telephone number
Contact address
Gender
Ethnic group
Disabilities

Storage and transfer of your Personal Data outside of the UK and EU (Economic European Area - EEA)

We may transfer your information to locations outside the UK and the European Economic Area (EEA), including countries that may not have the same level of protection for personal information. When we do this, we will ensure it has an appropriate level of protection and that the transfer is lawful. We may need to transfer your information in this way to carry out our contract with you, to fulfil a legal obligation, to protect the public interest and/or for our legitimate interests. In some countries the law might compel us to share certain information. Even in these cases, we will only share your information with people who have the right to see it.

You can obtain more details of the protection given to your information when its transferred outside the EEA by contacting us using the details set out in the “Contact us” section below.

Retention of your Personal Data

We will retain your Personal Data for as long as is reasonably necessary for the purpose for which it was obtained and in accordance with our legal obligations. We will also ensure that we follow our data retention and destruction policy and processes thereafter. For more information about our retention periods please contact us as outlined below.

Links to other websites

This Policy only extends to our websites, which are owned and operated by Deeplas and does not therefore extend to your use of, provision of information to the collection of information on any website not connected to Deeplas, which you may link to us, by using the hypertext links within our website; or from other websites back-linking to our website.

Your rights

Your Personal Data is protected under GDPR and you have several rights, as listed below, which you can seek to exercise. Please contact us in writing, by email or telephone using the details shown under the ”Contact and Complaints‟ section below if you wish to do so, or if you have any queries in relation to your rights. Please note these rights do not apply in all circumstances:

Right of access – subject to certain exceptions, you have the right of access to your Personal Data that we hold.
Right to rectify your Personal Data – if you identify that the information we hold about you is inaccurate or incomplete, you have the right to have this information rectified (i.e. corrected).
Right to withdraw consent – you may ask us to delete information we hold about you in certain circumstances. This right is not absolute and it may not be possible for us to delete the information we hold about you, for example, if we have an ongoing contractual relationship or are required to retain information to comply with our legal obligations.
Right to restriction of processing i.e. for marketing purposes or automated profiling – in some cases you may have the right to have the processing of your personal information restricted. For example, where you contest the accuracy of your personal information, its use may be restricted until the accuracy is verified.
Right to object to processing – you may object to the processing of your personal information (including profiling) when it is based upon our legitimate interests. You may also object to the processing of your personal information for the purposes of direct marketing and for the purposes of analysis.
Right to data portability – you have the right to receive, move, copy or transfer your personal information to another controller when we are processing your personal information based on consent or on a contract and the processing is carried out by automated means.

IP addresses

We may collect information about your device, including where available, your IP address, operating system and browser type, for system administration and to collect aggregate information for us to use to improve our websites. This is statistical data about our website users’ browsing actions and patterns and does not identify any individual.

Cookies

For more information about the cookies we use, please see our cookie policy page.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Security

Deeplas take great care to ensure the security of our platforms (including websites) so that your Personal Data is kept secure and safe. Only authorised personnel have access to your information. We will keep your information secure by taking appropriate technical and organisational measures against unauthorised or unlawful processing, accidental loss, destruction and damage.

Changes to this Notice

We may change this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made. If we make any substantial changes in the way we use your Personal Data, we will notify you by posting a prominent notice on our websites.

Contact us

If you have any questions about how we treat your Personal Data and protect your privacy, or if you have any comments or wish to seek to exercise any of your rights as outlined above, to opt-out of receiving marketing communications from us or to complain about our use of your Personal Data, please contact us at:

Marketing
Deeplas
High View Road,
Alfreton,
Derbyshire,
DE55 2DT
United Kingdom

[email protected]

You have the right to make a complaint at any time to the UK Information Commissioners Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to resolve any concerns you have before you contact the ICO, so please contact us in the first instance.